Most People Want To Know….

Rates to hire?

The price varies depending on when you hire and for how long.  Before asking for a price please send us dates or how long you would like a kombi for.  We also need to know how many people you need to seat/sleep and if you want a camper or a transporter.

Where can I get the Kombi?

You can pick up your kombi from the Bellarine Peninsula.  Our address is 1830 Bellarine Highway, Marcus Hill which is east of Geelong.  Please see Contact Us for details on how to find us.  Avalon Airport is the closest airport to us and has a shuttle service which delivers to our door or Tullamarine Airport also has a service which currently runs to Geelong city or Train Station.  You can then grab a bus to a stop near us however to save time we’d recommend Avalon.

How far can I drive?

We have a maximum 250km per day travel allowance.  You can not accumulate this and travel 500km one day because you didn’t drive anywhere the day before.  When emailing us with an enquiry please let us know how many people you need to seat/sleep and where you want to travel to so we can help you plan your trip accordingly.  Not many people will hand their keys over to strangers but we trust you and appreciate you taking your time to travel and treat our vans with love so that they will continue to stay on our roads for generations to come.

What fuel does a kombi take?

All our kombi’s run on Unleaded Petrol 98.  If you desperately need fuel and this isn’t available we ask you put enough fuel to get you to the next stop and then fuel up again with this higher class petrol as it will get you further in km’s and the engines will love you forever.  A poor quality fuel could be extremely harmful to their engines.

Do I get a full tank?

We will supply you with a full tank of fuel when you pick up our kombi and we ask you to return with a full tank.  There are a number of petrol stations near our business.  If you do not return with a full tank we will ask you to go out and fill it up or if you have transport to catch we will charge your credit card for the cost + $20 for our time

Is insurance included?

Yes you are covered by full comprehensive insurance however please be prepared to pay $2000 – $5000 excess if anything should happen to the kombi.  All drivers must be over 21 and have their drivers licence with them when collecting the van and must give us a credit card for a security authorization on the day of hire.  The van can not leave our premises until the DRIVER gives us a security authorization of $500 or allows their credit card details to be noted

The other brilliant option is to grab Excess Insurance Cover before your hire from www.rentalcover.com.au this will ensure you get your money in the case of an accident

Are your kombi’s reliable?

Absolutely!  We have a qualified kombi mechanic check the kombi before and after each trip and if you feel like something isn’t right while you’re on your trip we ask you call us anytime of the day/night and we will make a professional decision on the problem and we will arrange Roadside Assistance to meet you.  Please don’t try and repair anything without consulting us first and if you can’t reach us after calling please send a text message and we will return your call asap.

Can I drop off in another location?

Our current pick up/drop off location is at Marcus Hill. If you are willing to pay for the van to be driven/or transported to another destination please let us know and we can help organise a quote.  Our vans can travel interstate however you will have to pay for everyday the van is away from our premises and the transport costs.

How do I make a booking?

Simply read the Terms and Conditions, send us an enquiry via email with the dates/preferred kombi and we can send you a quote!  Once we confirm availability and that you can hire a kombi we need you to send us your address/phone number and we will email and Invoice across to you which you can then make payment into our account or over the phone using Eftpos.  Paypal is a last resort option.

Do I pay for Tolls?

YES!  You must call up and pay for any tolls you go through.  Failing to do so will leave you with Administration fees from Citylink or Eastlink and we will charge $10 on top for our time in chasing you up…sorry but it is painful for both parties

Is linen Included?

We can supply linen for $30 per 2 people $10 every person extra.  We supply 1 pillow person, sheet and quilt.  Sleeping bags are also available for children and please notify us if you need towels.