FAQ

Kombi Australia often gets asked….

How much is the Kombi to hire?

The price varies depending on when you hire and for how long.  Before asking for a price please send us dates or how long you would like a kombi for.  We also need to know how many people you need to seat and if you want a camper or a transporter.

Where can I get the Kombi?

You can pick your kombi up from Diamond Creek, 20km North East of Melbourne city or we can arrange to pick you up from the local train station for free or Airport for $30 per 2 people one way.  If you have a car you can leave it at our premises free for the duration of your trip.

Is insurance included?

Yes you are covered by full comprehensive insurance however please be prepared to pay $2000 – $5000 excess if anything should happen to the kombi.  All drivers must have their drivers licence with them when collecting the van and must give us a credit card for a security authorization on the day of hire.  The van can not leave our premises until the DRIVER gives us a security authorization of $500.

Are your kombi’s reliable?

Absolutely!  We have a qualified kombi mechanic check the kombi before and after each trip.

How do I make a booking?

Simply read the Terms and Conditions, send us an enquiry email with the dates you want a kombi and we can send you a quote!  Once we confirm availability and that you can hire a kombi we need you to send us your address/phone number and we will email and Invoice across to you which you can then make payment into our account or over the phone using Eftpos.  Please don’t use the PayPal option on our website.

 

Do I pay for Tolls?
YES!  You must call and pay for your Trip Passes or Toll Fees when you see the signs in the city or on the highway.  Failing to do this will cost you up to $50 extra then the trip.  You not only upset the office lady but you will be hit with some extra administration fees.  PLEASE call up on your trip or be honest and pay when you return.  You will be asked if you went through tolls and we will find out if you did so please safe more administration time and just pay UPFRONT:)
Is linen Included?
We can supply linen for $30 per 2 people.  $10 extra per person extra
Do you have Roadside Assistance?
Yes you have full roadside assistance.  You need to first call us and then we will arrange the RACV for you if the problem can not be fixed over the phone first.  
If I am under 21 years old can I drive your kombi’s?
Sorry you have to be 21yrs over.  Excess is $5000 for 21 – 24yrs and $2000 for 25yr over.